Privacy

 

Effective Date: 2 August 2025

VIPHOST NZ respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect We may collect the following information when you use our services:

• • Full name and contact details (email, phone number)

• • Pickup and drop-off locations

• • Special assistance requirements (e.g. wheelchair, child seat)

• • Flight details (if applicable)

• • Payment information (for booking fees)

2. Purpose of Collection We collect your information to:

• • Process bookings and confirm appointments

• • Arrange transportation and meet special requirements

• • Send booking confirmations, receipts, and service updates

• • Improve our services and communicate with you if needed

3. Data Storage and Protection Your information is stored securely using cloud-based tools. We do not store payment card details. All payments are processed through secure third-party providers (Stripe or PayPal).

4. Sharing of Information We do not sell or rent your personal data. We only share necessary information with our drivers or agents for operational purposes, such as pickup logistics or customer support.

5. Access and Corrections You have the right to access and correct your personal data. Please contact us at [email address] if you wish to make any changes.

6. Contact Us If you have any concerns about your privacy or this policy, please contact us.